PRIVACY POLICY

FREE NATION EXPRESS COURIER SERVICE LLC

Last Updated: [01/01/2026]

FREE NATION EXPRESS COURIER SERVICE LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and financial information you provide when using our services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
  
  

• Phone number
  
  

• Email address
  
  

• Billing address
  
  

• Delivery and pickup addresses
  
  

b. Payment Information

• Bank account and routing numbers (for ACH/eCheck payments)
  
  

• Credit or debit card details
  
  

• Payment authorization records
  
  

Note: Payment information is collected and processed securely through approved third-party payment processors.

c. Business & Transaction Information

• Service requests and delivery details
  
  

• Transaction history
  
  

• Invoices and receipts
  
  

• Customer communications
  
  

2. How We Use Information

We use collected information to:

• Provide and manage transportation and courier services
  
  

• Process payments and billing
  
  

• Verify identity and prevent fraud
  
  

• Communicate service updates and confirmations
  
  

• Maintain legal, accounting, and compliance records
  
  

3. Payment Processing & ACH Authorization

When you provide bank or card information, you authorize FREE NATION EXPRESS COURIER SERVICE LLC to use this data solely for authorized transactions.

We comply with:

• NACHA rules for ACH payments
  
  

• Applicable card network and banking regulations
  
  

Authorization records are retained as required by law.

4. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

• Payment processors and financial institutions
  
  

• Technology and service providers supporting our operations
  
  

• Law enforcement or regulatory authorities when required by law
  
  

All third parties are required to safeguard your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and financial information from unauthorized access, disclosure, or misuse.

Despite security measures, no system is completely secure. Use of our services is at your own risk.

6. Data Retention

We retain personal and transaction data only as long as necessary to:

• Provide services
  
  

• Meet legal, accounting, and regulatory requirements
  
  

• Resolve disputes
  
  

7. Your Rights & Choices

You may:

• Request access to your personal information
  
  

• Request corrections to inaccurate data
  
  

• Request deletion of information, subject to legal retention requirements
  
  

Requests must be submitted in writing.

8. Cookies & Website Tracking

If you visit our website, we may use basic cookies or analytics tools to improve website performance and user experience. These tools do not collect sensitive financial information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on our website.

11. Contact Information

For privacy-related questions or requests, contact:

FREE NATION EXPRESS COURIER SERVICE LLC
Email: yowu3@aol.com
Phone: (607) 353-3850