Shipping Policy

SHIPPING POLICY

FREE NATION EXPRESS COURIER SERVICE LLC

Last Updated: [01/01/2026]

FREE NATION EXPRESS COURIER SERVICE LLC (“Company,” “we,” “us,” or “our”) provides courier and transportation services for goods, packages, and items. This Shipping Policy explains how shipments are handled, delivered, and governed.

By scheduling or using our services, you agree to this Shipping Policy.

1. Service Coverage

We provide local, regional, and/or scheduled courier transportation services, subject to availability and service agreements.

Service areas, delivery times, and availability may vary based on:

Location
Traffic and road conditions
Weather
Operational capacity

2. Shipment Acceptance

All shipments are accepted subject to:

Accurate and complete pickup and delivery information
Compliance with all applicable laws and regulations
Proper packaging by the customer

We reserve the right to refuse any shipment that does not meet our requirements.

3. Processing & Dispatch Time

Pickup and dispatch times are estimated, not guaranteed
Same-day and scheduled deliveries are subject to availability
Delays may occur due to circumstances beyond our control

Once a shipment is dispatched, the service is considered in progress.

4. Delivery Timeframes

Delivery times are estimated and not guaranteed
Time-sensitive or expedited services may be offered by agreement but remain subject to conditions beyond our control
We are not responsible for delays caused by traffic, weather, road closures, mechanical issues, or recipient unavailability

5. Customer Responsibilities

Customers are responsible for:

Providing correct pickup and delivery addresses
Ensuring recipients are available to receive shipments
Properly packaging goods to prevent damage during transport
Complying with all shipping laws and regulations

6. Prohibited & Restricted Items

Unless expressly approved in writing, we do not transport:

Illegal or controlled substances
Hazardous, explosive, or flammable materials
Firearms, weapons, or ammunition
Perishable items requiring special handling
Items prohibited by federal, state, or local law

No refunds will be issued for shipments refused or seized due to prohibited contents.

7. Proof of Delivery

Proof of delivery may include:

Signature confirmation
Photo confirmation
Electronic delivery confirmation

Delivery records maintained by the Company are considered conclusive evidence of delivery.

8. Loss or Damage

FREE NATION EXPRESS COURIER SERVICE LLC is not an insurer of shipped goods
Liability, if any, is limited to the transportation fee paid, unless otherwise required by law
Claims for loss or damage must be reported in writing within 24 hours of delivery or scheduled delivery

9. Failed or Refused Deliveries

If delivery cannot be completed due to:

Incorrect address
Recipient unavailability
Refusal of delivery

The shipment may be returned, rescheduled, or disposed of at the Company’s discretion. Additional fees may apply.

10. Shipping Fees

Shipping fees are based on distance, time, size, weight, and service level
Fees are disclosed before or at the time of booking
All shipping fees are non-refundable once dispatch occurs

11. Cancellations

Shipments canceled before dispatch may be eligible for refund, subject to approval
Shipments canceled after dispatch are non-refundable

12. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, accidents, labor disputes, or government actions.

13. Policy Modifications

FREE NATION EXPRESS COURIER SERVICE LLC reserves the right to modify this Shipping Policy at any time. Updates are effective immediately upon posting.

14. Contact Information

For shipping inquiries or support:

FREE NATION EXPRESS COURIER SERVICE LLC
Email: yowu3@aol.com
Phone: (607) 353-3850

Page updated

Google Sites

Report abuse